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Government-e-Marketplace (GeM) Portal, Features, Advantages

Context: The procurement of goods and services through the Government-e-Marketplace (GeM) platform has doubled (Rs. 4 lakh crore) in the current FY 2023-24.

Government-e-Marketplace (GeM) Portal, Features, Advantages_4.1

About Government-e-Marketplace (GeM)

  • Launched: August 9, 2016 by the Ministry of Commerce and Industry.
  • Purpose: To facilitate online purchases of goods and services by all central government ministries and departments.
  • Government Purchases: The Ministry of Finance has endorsed and mandated the use of GeM for government purchases, as outlined in the General Financial Rules, 2017.
    • Example: The platform is used extensively by the defence sector including the assembly of BrahMos missiles.
  • Ownership: Managed by GeM SPV (Special Purpose Vehicle), a completely government-owned (100%), not-for-profit entity established under the Ministry of Commerce and Industry.
  • Product and Service Range: The portal lists a vast array of products and services, including office stationery, vehicles, computer equipment, furniture, transportation, logistics, waste management, and webcasting services.
  • Global Standing: GeM is the 3rd largest government e-procurement platform in the world, following South Korea’s KONEPS and Singapore’s GeBIZ.

Features of Government-e-Marketplace (GeM)

  • Paperless and Cashless Transactions: GeM facilitates an entirely digital, cash-free procurement process, significantly reducing the need for physical documentation and cash transactions, thereby streamlining procurement.
  • Accessibility and Transparency: As an inclusive platform, GeM imposes no entry restrictions on legitimate vendors interested in supplying goods and services to the government, fostering a transparent procurement ecosystem.
  • Efficiency and Vendor Confidence: The platform’s streamlined procedures and commitment to timely online payments have bolstered vendor trust, simultaneously cutting down vendors’ operational expenses.

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Advantages of Government-e-Marketplace (GeM)

For Buyers For Sellers
Rich listing of products for individual categories of Goods/Services Direct access to all Government departments
Search, Compare, Select, and Buy facility One-stop shop for marketing with minimal efforts
Buying Goods and Services online, as and when required One-stop shop for bids/reverse auctions on products/services
Transparent and easy to buy New Product Suggestion facility available to Sellers
Continuous vendor rating system Dynamic pricing: Price can be changed based on market conditions
User-friendly dashboard for Buying and monitoring supplies and payments Seller friendly dashboard for selling and monitoring of supplies and payments
Easy Return policy Consistent and uniform purchase procedures

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