Context: The Reserve Bank of India issued consolidated ‘digital lending directions’ with two new sets of instructions.
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- Covers lending service providers (LSPs) working with regulated entities (REs).
- Operationalises a Public Directory of Digital Lending Apps (DLAs).
What are the new Digital Lending Guidelines 2025?
- Digital View of Loan Offers: Borrowers must be shown comparable loan offers from all eligible lenders, along with transparent details like interest rate, loan amount, tenure, penal charges, etc.
- Cooling-off Period: Allows borrowers to exit loans within a specified time.
- Data Privacy & Consent: Borrowers can revoke consent and request data deletion.
- Public Registry of DLAs: All digital lenders must now register their apps on the RBI’s Centralised Information Management System (CIMS).
- A list of authorised lending apps will be published and regularly updated on RBI’s website.
- Accountability of REs: REs are responsible for compliance by their partnered LSPs.
- Grievance Redressal: REs and LSPs must set up mechanisms to address borrower complaints efficiently.